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‎04-10-2017 01:51 PM

HP Recommended
Operating System: macOS 10.12 Sierra

my color laser jet 2600n has error message 51.23.  It says to turn off and then back on, but, this does not clear the error message.  It also makes a loud screeching noise.   can this be fixed or do i need to scrap it?

 

Bought it in 2004 and it's logged 13, 444 printed pages

 

 

1 REPLY 1

‎04-11-2017 06:49 AM

HP Recommended

It can be fixed but the cost may not be worth it. The laser/scanner assembly needs to be replaced as one of the motors has gone bad inside the assembly. If you decide to scrap the printer and have ebay, I would pull the formatter out of the printer and sell it on ebay as people are still looking for this part.

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