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HP Recommended
Laserjet 3030
Microsoft Windows 10 (64-bit)

I'm getting the follwing error when trying to print a PDF:

 

PCL XL Error

Subsystem: IMAGE

Error: IllegalAttributeValue

Operator: ReadImage

Position: 122

 

I've researched this and tried to update the drivers (PCL 6 latest) and tried switching to a PS driver, neither solution worked. I cant find an available PCL5 driver to try ... anyone have any suggestions on how to fix this problem? Thank you. HP Laserjet 3030 on Windows 10 64 bit ...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

If you did not try the driver at the link below try it:

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=378057&swItemId=ds_99376_16&swEnvOid=4192

 

Also since this is a very old printer, the firmware may not be able to handle newer files. Go to the link below and make sure you have this version of the firmware loaded. If not you may need an older operating system to upgrade the firmware but you could try to run the program as it may work. Also check the setting of the document you are trying to print. Make sure the paper size is correct and all other items look correct. I have seen issues when an emailed pdf had settings that did not match the default properties of the driver and caused pcl xl errors.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=378057&swItemId=ma_45939_2&swEnvOid=228#

View solution in original post

11 REPLIES 11
HP Recommended

Hi,

Does it happen with any PDF or with a specific file?

 

Open the PDF with Adobe Reader, then click on File > Print and press the Advanced button.

Check the box next to 'Print as Image' and press OK, then try printing.

 

May you see any difference?



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If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

Load any postscript driver and the error will be gone.

HP Recommended

I did try the PostScript driver, as I mentioned in my post, and the document wouldn't print out at all in that case.

HP Recommended

I tried a couple PDF's with images in them, with the same result... I just tried the "Print As Image" but it is greyed out for some reason ...

HP Recommended

If you did not try the driver at the link below try it:

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=378057&swItemId=ds_99376_16&swEnvOid=4192

 

Also since this is a very old printer, the firmware may not be able to handle newer files. Go to the link below and make sure you have this version of the firmware loaded. If not you may need an older operating system to upgrade the firmware but you could try to run the program as it may work. Also check the setting of the document you are trying to print. Make sure the paper size is correct and all other items look correct. I have seen issues when an emailed pdf had settings that did not match the default properties of the driver and caused pcl xl errors.

 

http://h20566.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=378057&swItemId=ma_45939_2&swEnvOid=228#

HP Recommended

I would also suggest ensuring that the "Print in Grayscale (black and white)" option is not selected in Adobe Reader's print dialog, once the following option is selected the Print as Image option would be grayed out..



Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
HP Recommended

davidzuts: That is the exact PS driver that I did install and try to print with before, and the result with it is that the document doesnt print at all, I believe the print job is spooled and sent to the printer, but nothing happens after that. I checked all the PDF settings for the file in question and everything "appears" to be in order but I can't be 100% sure.

I also tried this firmware utility, it did run under my OS fortunately, and it took a while to "send firmware" when opening it but it did go through, and the Print Configuration page looks ok...

I've now tried to print the PDF again and it finally works now. 🙂 Thanks very much! Yes it is an old printer but trying to make it last as long as possible. 😉

 

 ShlomiL: Thanks for that suggestion on greyscale printing, its not the solution to my original problem but it fixes the greyed out "Print As Image" issue anyway. 🙂

HP Recommended

THANK A LOT!!!!! I was driving me crazy with this issue, install-uninstall the drives severaltimes, run cclener, turn on/off the print a hundred times... pfff!

Anyway i just uncheck the f.... box and problem solved!

By the way my print its a Laserjet3015.... just dor the record

HP Recommended

For me this was worse because I had this issue popping up just in EXCEL not with pdf or raster images just EXCEL!!! and I have tried every kind of soloution and suggestion even the odd ones from other forums! and believe me ! non of them worked. my printer firmware was the latest one and every thing I tried was helpless. the latest thing I tried based on my old experience with this printer's grand parents (HP 5L and 6L !!!) was to use pcl5 and OMG! it did work!

yap, use the pcl5 driver it might be a lil bit slower of looks a lil creepy but it works 😉

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