HP 3755 Won't print in color

[YAZEEE]

I just bought a new HP 3755 Printer and all else seems to work great, however it will not print in color.  The color cartridge is full ... help???

[Dvortex · Accepted solution]

Hello, @YAZEEE - Hope you are well 🙂
 

Thanks for stopping by the HP Support Forums! I’d like to be of your assistance!

Going through your post, I see that you were facing issues while printing in color with your Deskjet printer. To assist you with this issue, I need to know whether the printer can make a "Photocopy" or not.

Place a color document face down on the scanner glass and press the color copy option on the printer control panel. Let me know if it makes a good copy or not.

If the color copy comes out good, then try the steps below to fix the issue:

• Click the Apple menu icon, and then click “System Preferences”.
• Click “Printers and Scanner” / “Print and Scan” or “Print and Fax”.
• Right-click the blank space in the Printers list, and then click “Reset printing system”.
• Click “Reset” in the confirmation window.
• Enter an administrator username and password, and then click “OK”.
• Wait until the printing system is reset and no devices show in the Printers list

• Restart your computer and then go back to System Preferences – Printers and scanners.
• Click the “Add button” (+).
• Find, and then select the name of your printer from the printer list, and then click “Add” to add your printer.
• Click “Print Using...”, and then select the name of your printer (By default “Airprint” would be selected)

If the color copy also fails, then try the steps here: http://hp.care/2sVDCPp

Start with step 5, but try the other steps if that doesn’t help.

Please let me know if this resolves the issue, or if you require further assistance!

Cheers 🙂
 

Please click "Accepted Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[YAZEEE]

Thanks this solved the problem and my printer now prints color as well! 

[Dvortex]

Hello, @YAZEEE

Thanks for the update & Great stuff! Glad to know that you were able to fix the issue 🙂
 

Visit us again if you have any concerns!

Thank you again and may you also have a great day and even better tomorrow 🙂