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‎04-16-2019 08:37 AM

HP Recommended
Product: HP 4700
Operating System: Microsoft Windows 10 (64-bit)

HP4700

 

I tested the printer’s manual feed tray in every possible condition and position. The conclusion: the sensor used to tell the printer the manual tray’s position (open or not) is not properly functioning.  

1 REPLY 1

‎04-16-2019 09:16 AM

HP Recommended

The sensor only detects if there is paper not if the tray is open.

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