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‎03-11-2020 08:40 AM

HP Recommended
Product: HP 9050
Operating System: Microsoft Windows 7 (64-bit)

After about 200 to 250 sheets printing ok I start getting a ghosting image on the top 1 inch of the page. Looks like the top of the page is not fusing properly.  I changed the fuser with a known good one, same problem. I changed the fuser mode to high1 and no change. HELP

2 REPLIES 2

‎03-11-2020 09:55 AM

HP Recommended

Any error codes posting in the event log? Was this an new OEM fuser or rebuilt 3rd party part? Possible causes are poor electrical supply from Wall, these units need a dedicated 15amp circuit. Failing power supply or dc controller. Make sure your firmware is up to date. 

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‎03-11-2020 10:05 AM

HP Recommended

No error codes new fuser 10m ago, dedicated 20a circuit

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