cancel
Showing results for 
Search instead for 
Did you mean: 
Aussie_DATA55
New member
2 1 0 0
Message 1 of 4
113
Flag Post

HP Color Laser Jet Pro MFP M283fdw CONFIG SETUP PASSWORD RESET

HP Recommended
M283fdw

Need help bought a display model HP Color Laser Jet Pro MFP M283fdw from officeworks and it has a password set on it!!! cant connect it to any network and officeworks doesnt have anymore in stock and this is the only one that works correct with my old blueprint app.

 

Can some one please provide the factory reset process and to remove the setup/config lock password? URGENT!!!

Tags (1)
3 REPLIES 3
Echo_Lake
HP Support Agent
HP Support Agent
21,926 21,885 969 1,007
Message 2 of 4
Flag Post
HP Recommended

@Aussie_DATA55

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • From the Home screen on the printer control panel, swipe until the Setup menu displays. Touch the Setup icon to open the menu.
  • Scroll to and select the Service menu.
  • Scroll to and select Restore Defaults, and then touch OK. The printer automatically restarts.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Aussie_DATA55
Author
New member
2 1 0 0
Message 3 of 4
Flag Post
HP Recommended

this does not work setup password prevents this you can not get to the service menu as it asks for the password!!!! im sorry but i dont think you read the issue properly. the entire setup password is locked as it was a display model! i need the factory reset process sent to me to wipe all the saved and protect settings back to factory 

0 Kudos
Echo_Lake
HP Support Agent
HP Support Agent
21,926 21,885 969 1,007
Message 4 of 4
Flag Post
HP Recommended

@Aussie_DATA55

Thank you for posting back.

 

As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation