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HP Recommended

If this is a location issue then your best option is to go out, purchase a pair of Powerline Ethernet connectors to provide a wired connection at that location. I am not in favour of USB because as you have experienced, it sucks to set up and often does not work at all. I have given you the best advice to get it working with the least amount of stress, sorry if that does not work. 

 

Your other option would be to set a manual network address on the printer, say 192.168.0.10. Set a manual address on the wired network adapter on your laptop to 190.168.0.20 and then run an ethernet cable directly between your laptop and your printer. Then follow the same manual install instructions I have provided.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Repairatrooper,

A couple of days ago, before I spoke to you, I actually tried to something very similar to what you have suggested.  I set up a network address on the printer (192.0.0.192/255.255.255.0) and the same addresses on my laptop.  I unhooked the USB cable and tried to get the laptop to recognize the printer or vice versa.  Nothing on either device showed it was communicating with one another.  If I remember correctly, this solution was found by me in the HP Scan Doctor software App.  I also updated or tried to update the printers firmware.  There was no confirmation of a firmware update once it showed as completed on my laptop with the progress bar though.  I am aware that these two things could be completely unrelated to one another, but I offer it up as information to add to the pile.  Also of note is that the instructions that I followed for assigning network addresses on each device be the same and not different as you have told me (192.168.0.10 and 192.168.0.20).

 

I am completely miffed as to why you are so biased toward my using a network solution as opposed to a USB solution.  This just seems very strange to me.  Either connection should work just fine.  Both of them are just wires going into the printer.  It just so happens that the USB solution is the most 'not having to jump through hoops' solution that I want to use.  I'm genuinely interested in hearing your explanation as to why you are so biased.  There must be something in your past to have skewed your view to one side this much. 

HP Recommended

You cannot have the same IP address on two devices on a network, that is not how networking works. Think of network addresses like phone numbers. If everyone had the same phone number everyone would answer at once and you would never get ahold of anyone. Each device needs a unique number. Sorry you are miffed about my stance on USB but after over 20 years doing this stuff, you learn that use what works is the best motto.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

Repairatrooper,

 

That is an interesting point you make.  If I did get those instructions from HP's own software, they were drunk when they made it to have made such a major error.  I can see the logic in what you are saying to have different local IP addresses.  Although, what you are telling me might be completely true, I'm still in the position of not being able to get my laptop to work with my printer.

 

What if I just wiped my computer and started from scratch?  Would you walk me through a step by step process for me to use that 3-foot ethernet cable and help me to get this working?  Your last reply was a bit light on the details.  What do you say, can we work together to get this done?

HP Recommended

Have you abaondoned helping me?

HP Recommended

Have you abandoned helping me?

HP Recommended

I followed Repairatrooper's advice exactly and my problem was solved!  I have a HP LaserJet CP4525 printer that was connected via USB cable to my laptop running Windows 7 professional.  After I upgraded my laptop to Windows 10, I lost connection to said printer.  I tried reloading drivers, etc. and nothing worked until I found Repairatrooper's post on this support site.  I purchased a wired ethernet cable as suggested (25 feet of it from Walmart).  I connected one end of the ethernet cable to my wireless router and the other end to the printer (tossed the USB cable aside).  Next I retrieved the IP address from my printer (which I discovered by printing a diagnostics page using the printer menu buttons).  I entered the IP address into my web browser, Microsoft Edge (ME).  ME told me that the security certificate was expired and would not permit me to proceed.  So I thought "screw that" and typed in the IP Address into Foxfire.  YAY, I had a connection.  The rest of the steps were easily followed and I was back up and running in under 15 minutes.  Thank you so much Repairatrooper!! 

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