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Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
macOS 10.14 Mojave

Hello folks, I'm new here.. I've just purchased the above inkjet printer as a upgrade to my old P series black and white laser jet. I'm having issues around connecting my printer as it recognises it exists, but the setup fails. It also doesn't recognise a wireless network so can't do AirPrint as I have an iPad and MacBook. Is this a common issue, and will it get fixed with the new Mac OS update called Catalina that is out in the coming week or so properly with proper updates as there are bugs. Thanks guys 

4 REPLIES 4
HP Recommended

Hello guys, any help and guidance would be appreciated on this matter. Thank so much

HP Recommended

Often the best way to configure for wireless is to connect via a wired network connection and then use the embedded web server to perform the configuration. It is possible that the wireless is not enabled by default and you might need to turn it on.

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HP Recommended

Hey thanks for your reply, I’ll try this and see if it works. Fingers crossed

HP Recommended

Update: due the constant issues, this will be going back know folks. Don’t buy this model as it has issues so I’m looking at the HP envy 5030 printer now or a Canon one that my colleagues at work have.

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