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HP Recommended
HP Color LaserJet Pro MFP M177fw
Microsoft Windows 10 (32-bit)

HP Color LaserJet Pro MFP M177fw ; stuck in Initializing... mode

 

my printer was working fine till I replaced the toner. now stuck in initializing

 

Thanks for the solution

1 REPLY 1
HP Recommended

@Zaigham,

 

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

 

As I understand, your printer is stuck at initialization.

 

Let's try these troubleshooting steps to resolve the issue: 

  • With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.
  • Remove USB cable, if present.
  • Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.
  • Now plug back the power cable straight (This is important) and then plug back the power cord to the printer.to a wall outlet without any surge protector or an extension cord
  • Turn on the printer and wait till warm-up period finishes and the printer is idle.

If the issue persists, I'm sending out a Private message with the reset instructions,

 

Please check your Private message icon on the upper right corner of your HP Forums profile

Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.