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CarrWatt1
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HP Recommended

HP Color LaserJet Pro MFP M281 Install Failed

ProBook 6360b
Microsoft Windows 7 (64-bit)

HP Color LaserJet Pro MFP M281 Install Failed The software required for your device could not be installed

I have not updated Windows 7 for quite sometime, the last time I installed one of their updates it wiped out my OS.  Are their specific Windows 7 updates I need? I tried turning off anti-virus, that didn't help, I tried using the disc that came with the printer as well as tried by downloading the software of their site.

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Apone
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HP Recommended

HP Color LaserJet Pro MFP M281 Install Failed

OK so i could be wrong, but I think you need a certain level of service pack that comes with updating the PC. 

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CarrWatt1
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HP Recommended

HP Color LaserJet Pro MFP M281 Install Failed

Is there somewhere that would tell me which service pack it could be?

Thanks!

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