12-15-2019 01:18 PM
I replaced all 4 ink cartridges with HP official 202a cartridges recently. On the HP Smart app, all ink shows full, but for some reason yellow is not printing.... no problem with other colors (black, cyan, and magenta). Should I replace this yellow cartridge as a defect? or is this a printer problem that should be brought to a technician?
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12-17-2019 08:25 AM
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Should I replace this yellow cartridge as a defect?
This cartridge is still under warranty, yes replace it.
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