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- HP ColorJet Pro MFP M281 - new yellow cartridge shows full, ...

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12-15-2019 01:18 PM
I replaced all 4 ink cartridges with HP official 202a cartridges recently. On the HP Smart app, all ink shows full, but for some reason yellow is not printing.... no problem with other colors (black, cyan, and magenta). Should I replace this yellow cartridge as a defect? or is this a printer problem that should be brought to a technician?
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12-17-2019 08:25 AM
Welcome to the HP Support Community!
@DETDRAGON wrote:Should I replace this yellow cartridge as a defect?
This cartridge is still under warranty, yes replace it.
Hope this helps! Keep me posted.
Andreas
If my post resolved your problem please mark this post as an "Accepted Solution".
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I'm not an employee of HP, I'm as volunteer here.
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12-17-2019 08:25 AM
Welcome to the HP Support Community!
@DETDRAGON wrote:Should I replace this yellow cartridge as a defect?
This cartridge is still under warranty, yes replace it.
Hope this helps! Keep me posted.
Andreas
If my post resolved your problem please mark this post as an "Accepted Solution".
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks”!
I'm not an employee of HP, I'm as volunteer here.
Inquiries via private messages (PM) cannot be answered.