08-26-2015 10:01 PM - edited 08-26-2015 10:03 PM
Hello there! Recently I got a new hard drive installed on my year-and-a-half-year-old Samsung laptop, along with Windows 10 (64-bit) as well. Instead of using the original installation disc for my HP psc1350 all-in-one Printer (purchased 1/2004), I utilized your web site and just did a download tonight of HPPIW.EXE . My question is: I don't see the original HP Director on the desktop now after that download of above file. The copy, print, scan are all working though, so that's great! So am just wondering about the "Director" now, if I can somehow get that - either from HP's support website or from my original installation disc? Thank you, CR-Issquah (8/26/2015, 9:00pm-PT)
Solved! Go to Solution.
08-26-2015 10:07 PM - last edited on 04-21-2016 09:55 AM by OscarFuentes
The HP Director was only supported for your printer up to Windows XP, since Windows Vista a full feature software no longer available for your printer and there is no HP Director or HP Solution Center application provided.
You may follow the following document which list any available workaround and limitation of hte provided solution:
If my post resolve your problem please mark it as an Accepted Solution :)
07-23-2016 03:05 PM
Hi, I have an HP PSC 1350 and downloaded the HPPIW.EXE as well. For me, it tells me to go to Device Manager to update my driver. Did it tell you to do the same?
For me, it doesn't work. It just says that the driver is not found and when I try to look up the driver for the laptop under HP, it is not there.
Was just wondering if I did anything bc I have tried everything to get this printer to work.