HP LJ Pro MFP M28w: How to reset a user password?

[glebivanov]

I set up HP user password long time ago and have forgotten it. How do I reset it? What should I do? Thanks in advance!

hp smart

[Echo_Lake · Accepted solution]

@glebivanov

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, 
 

The only option left is to perform a full reset and re-initialize the printer. 

The reset instructions are specific for your printer and performing those steps on a different printer may brick the device. 

I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer. 

In order to access your private messages, click the private message icon on the upper right corner of your HP Community profile, next to your profile Name or simply click on this link.

Hope this helps!

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