HP LJP MFP M127fn will not install errors out. windows 10 Pro says Setup Blocked by group policy.

[jdd51]

It does not mater if use the usb port or Network cable it fails to connect to printer after being reconized by HP setup program.  I have disabled antivirus and firewalls nothing helps. I can go look in Devices and it has my printer but msg NO drivers installed also says setup Blocked by Group Policy.  Run GPEDT no POLICIES are configured at all. 

I have worked days  on this.  It was installed and working at one time.. Tried systems restore point to get it back. All failed to work.  I have laptop win10 pro and one other Desktop working but my system is NOT.  Also have another new install windows 10 pro system will not install same symptons. Both are AMD systems.

[Jeet_singh]

@jdd51,

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues installing the drivers for your HP LaserJet Printer. Don't worry we'll work together to help you find a solution.

Splendid effort and fabulous description of the issue before posting. Kudos to you on that score. You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you.

Let's start off by doing a clean install of the printer drivers. If the issue persists, then we can try to create a new user account and check by installing the printer software. If nothing works, then the last resort would be to perform an advanced reset on the printer. 

Let’s try to fix this issue by doing a clean install. Follow the steps mentioned below:

• First, unplug the USB cable from the printer if present.
• Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Restart your computer.
• Click the bottom-left Start button on desktop, type device manager in the search box and tap Device Manager on the menu.
• Once in device manager, click on the view tab in the top & choose “Show hidden devices”.
• Then from the device manager list, check the entries under “Printer” – If there are any entries, please right click and choose “uninstall” – In the confirm device un-install pop-up, make sure you select the box which says “Delete the driver software for this device".
• Also, check the entries under "printer queue" and "imaging devices" and repeat the same exercise. Delete any printer entry or any entry which says “Unknown device”.
• Once done, close device-manger. Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to Run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.
• Once done you can try cleaning out your temporary files and cached files. You can try using automated applications like some cleaner software's that you can download from the internet.
• Now restart your computer again.
• Open the Run window again, type “services.msc” and press ok to get services window.
• Scroll down to “Remote Procedure Call (RPC)” – right-click and go to properties. Make sure the service is started and startup type is “Automatic”.
• Now scroll up and go to “Function Discovery Provider Host” – right-click and select properties – Change the startup type to “manual” and start the service.
• Repeat the same exercise on “Function Discovery Resource Publication” as well.
• Click on  http://ftp.hp.com/pub/softlib/software13/printers/LES/M127/LJPro_MFP_M127-M128_full_solution_15309.e... and install the software.
• Connect the USB cable only when prompted.

Restart the computer and then try to print and check how it prints.

If The issue persists, try creating a new user account:

It looks like an operating system issue with the machine. Try to create a new local user and then try to install the printer. Follow the steps here to create a local account on your PC: Create a local user or administrator account in Windows     Now, login to the new account and then try to install the printer and check.

If the issue persists, I would suggest the last resort would be to perform an advanced reset on the printer. 

I am sending you a private message with the steps to reset the printer. Please check the mailbox icon at the top-right corner of this screen.

Please check your Private message icon on the upper right corner of your HP Forums profile,

Next, to your profile Name, you should see a little blue envelope, please click on it.

Please reply back on the public post as this Private message box is not monitored.

I hope this helps resolve this issue completely,

Regards,