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- HP Community
- Printers
- LaserJet Printing
- HP Laser 135w disconnects from Wifi

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05-24-2020 11:56 AM
The HP Laser 135w is constantly disconnected from WiFi, all as in this document: https://support.hp.com/by-ru/document/c05232920. However, the solutions that HP offers on this issue are not for this model.
The latest firmware (V3.82.01.10) is installed. However, after 5-10 seconds after the MFP enters standby mode, the device is disconnected from the network. Saves turning off / on WiFi on the panel or the MFP completely.
Another way to solve the problem is to constantly send ping requests to the MFP. But as soon as ping requests stop, after a few seconds the device disconnects from Wifi
05-31-2020 05:06 PM
Welcome to HP support community.
Use HP Print and Scan Doctor to check connectivity
Download HP Print and Scan Doctor.
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Run HPPSdr.exe from the download location on your computer.
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Once HP Print and Scan Doctor opens, click Start, and then select your printer.
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If your printer in not in the list, turn it off and on, and then click Retry.
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If there is a connection problem, follow the instructions in HP Print and Scan Doctor.
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If a screen prompts you to turn on printer updates, click Yes.
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If a screen prompts you to make your printer the default printer, click Yes.
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Try to print.
Assign manual IP address and that should fix the issue.
Press the (Menu) button on the control panel and select Network > Network Conf. . Using this Network Configuration Report, you can find your machine’s MAC address and IP address.
Setting a Static IP Address
Once you know your printer’s IP address, entering it is pretty easy. Here’s what you do:
- Run your Web browser.
- In the Web browser’s address bar, type the IP address of your printer and press Enter. Assuming you entered the right address, the HP printer control panel should appear.
- Click the Networking tab.
- Under Connections, click Wireless.
- Under IP Address Configuration, click Manual IP.
- Enter the IP address, subnet mask, and default gateway in the appropriate boxes.
- Click Apply.
You can refer this HP document for more assistance:- Click here
Let me know how it goes.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee