HP Laser printer from US to UK

NikolayGeor · ‎11-09-2020

Hey folks,

I think I've destroyed my printer. Coming back from the US I brought my US printer to the UK, thinking that it takes both 110V and 220V. I was wrong and I did not check! How stupid. The front LED flashed and then everything turned off.

Have I destroyed it permanently?

Valsimot · ‎11-09-2020

It's damaged for sure, and if you manage to fix it you can only have problems running it on 220V.

You need to get a laser printer locally, only inkjet printers are dual power 110/220V

My profile on LinkedIn

Repairatrooper · ‎11-09-2020

@Valsimot is correct. To use it in the UK you would either need to use a step down transformer or replace the power supply and the fuser and any other damaged components. Cheaper at this point to buy a replacement. Tough lesson on checking device compatibility when moving.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

NikolayGeor · ‎11-09-2020

Thank you both. I've messed up that badly, huh! It is stupidity. I guess the only thing I can use from that printer is the toner. It is by the way M401dn.

Create an account on the HP Community to personalize your profile and ask a question