HP LaserJet 1320 Print extra Blank Page

[Natrah]

Laserjet 1320 pulls two sheets of paper when printing a single page. It does this when printing a test page.

Its also happen when I do remote desktop.

According to the configuration page, the total page count doesn't include the blank pages that follow each of the printed pages.

Is there a hardware problem or setting printer?

[SHThompson]

Are you talking about a Windows test page or the built-in test pages from the printer?

If you print a built-in test page and it feeds an extra sheet there is a hardware problem but you should also get an error code.

If its a Windows test page and it feeds an extra test page and you do not get an error code it is probably a driver setting.

I would look through the driver to see if the separator page option has been inadvertently checked.

If my post resolves your issue please click the accepted as solution button under it. To thank a technician for a post click the thumbs up button under the post. You can even click both buttons. <g>

[SHThompson]

Quick follow up, I believe pressing and holding the Go button for about 5 seconds which is until the panel lights start flashing will cause a configuration page to be printed.

[Natrah]

Thank you for your respone.

I do a test page from windows and test page from printer its also pull 2 sheets of paper
and 1 paper is a blank paper.

I do pressing the Go buton for 5 second and its ok for one day and tomorrow when I using a printer, its print an extra page.

I also remove device and install back but the problem not solved.

can you tell me is this about hardware or setting problem.

Thank You very much.

[SHThompson]

It's simple, if you print the test page using the buttons on the printer and you get an extra blank page its a hardware problem.

I read your reply and I'm still not sure what you're trying to tell me, but refer to what I just said.

If it is is a hardware failure I do not know why you are not getting an error or maybe you are and you're not telling me.

So after it feeds the blank page through this the printer go back to a ready status? Or are there error lights on the printer that have to be reset by opening and closing a cover?

[Natrah]

Your Question:

So after it feeds the blank page through this the printer go back to a ready status?

My Answer:

I already print the test page using the buttons on the printer.

And a printer go back to ready status, no error light on the printer.

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Your Question:

If it is is a hardware failure I do not know why you are not getting an error or maybe you are and you're not telling me.

My Answer:

I do not get any error as you say if it about hardware problem.

Thank You and sory for my broken english.

[SHThompson]

So far the symptoms do not make sense but one question has occurred to me, is this a 1320n model?

If it is a 1320n then maybe there is an embedded web server setting that needs to be corrected.

If this is a 1320 in and connected to a network put the IP address of the printer in the URL bar of a browser so you can see the embedded Web server.

[Natrah]

Model : HP LaserJet 1320 Series

And my printer is using USB not using network.

How to find IP Address for that printer?

thank you.

[SHThompson · Accepted solution]

If it was the model that had networking when you printed the configuration page as you would also get a network configuration page.

You would have to be attached to a network by an Ethernet cable to see the embedded Web server if it was a model that supported it.

[ChinHC]

Hi

I have the same problem. I traced all the discussions and there is nothing that seems to work for me. Is this a hardware problem and the printer needs to be sent for servicing?

Daniel