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HP Recommended

Does the printer pull two pages at the same time (one on top of the other) or does it feed the first page and then the second one as if you are printing a two page document?  If the two pages feed on top of each other, it is a hardware problem, otherwise it is probably a setting in the driver.

HP Recommended

It is the case of extra pages, a blank page after each printed page. So if i set it to print on both sides, it ended with 1 page per sheet but with the first page blank. I have tried disabling notification status but it did not work. I am using PCL5 driver. I cannot get it to work if i use PCL6 driver.

HP Recommended

I had this issue today; I think it is something about moving to our new apartment or cleaning, I am not sure.

The problem solved now. I am not sure which one make it but these are what I have tried:

 

1. I have cleaned the cartrige are using a soft cloth. there is especially a sensor at the top of this area; try to clean it gently. Also play with cartridge itself gears and its paper sensor (at the left side)

 

2. make printer to go trough a self-cleaning process; this is the process:

on the printer control panel, press and hold the Go button until all threee lights illuminate (about 10 seconds). When ee lights illuminate, relase the Go button.

 

for best result use a sheet of transparencyl If you do not have any transparencies, you can use copier grade paper (70 to 90 g/m) that has a smooth surface.

Be carefull don't use plastic transparency. Transpaerncy papers are different that transparent plastic sheets that usually are used for binding purposes.

hope this will help.

HP Recommended
HP Recommended

If printer prints extra sheet or hangs with 2nd sheet in printer with idicated printer error, the problem very well could be sticking paper feed  coil clutch armature. This is due to the anti magnatism foam residual turning to a sticky mess.  This causes the clutch armature to stick momentarily allowing an exta feed cycle.    To correct this the printer RH side gear assembly must be pulled.   I have seen this on many laser printers located in environmentally bad areas

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