HP LaserJet 200 color M251nw Will not connect to Netgear RAX120

[jmacx99]

I cannot get my 2 year old LaserJet M251 to connect wirelessly to my Netgear RAX120 router no matter security settings i choose.  I have tried WPS with button press and with PIN, nothing.  I have tried "Wireless Set Up Wizard", same result.  "Invalid WPA Passphrase".  This printer was working perfectly until I changed my in home internet to AT&T Fiber from Comcast.  I had to get a new wireless router, and I chose the very fast Netgear Nighthawk AX12 12 Stream AX6000, RAX120.  It will not connect no matter what WPA security I choose, and I am broadcasting both 2.4g and 5g signals instead of the smart blended signal.

Any help would be appreciated.

[atharva_gp]

@jmacx99,

Thank you for reaching out to the HP Support community!

• What is the encryption method used on the router?

Let's try these steps:

Step 1: Restore the Network Settings

• On the printer, control Panel touch the Set-Up icon
• Go to Network Set-Up
• Select 'Restore Defaults'
• Restart the Printer 
• Try connecting printer to the network again
• If the issue persists, proceed to the next step

Step 2: Update the Printer and the Router firmware

• Refer to this link to update the printer firmware.
• Also, check if there are any updates available for your Router and update the same.
• Once the update is complete, try connecting the printer to the network again

Let me know what happens.

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[jmacx99]

Ok, tried all of the above with the same results.  Router is up to date, printer is up to date.  Using the WPS method with a PIN, the router will seemingly connect to the printer, and completes the task, but the printer NEVER connects, and times out saying that is cannot connect to the wireless router.  

I have no idea where to go with this now.  Extremely frustrating.

[atharva_gp]

@jmacx99,

• What is the encryption method used on the router?

Please change the security type to WPA2 instead of WPA and check if you can connect the printer.