HP LaserJet 3015DN fusing problem + no software

MarkoBG · ‎12-12-2019

Hello,
I've been experiencing fusing problems (or problems of that kind) with my HP LaserJet 3015dn. The printing job is perfect, but as soon as I take the paper out, the letters/graphic starts to wear out. I've searched the problem on the internet and found out that I should change the fusing temperature. Since I've done that, the printer is printing slower and sometimes it can leave small dots all over the paper (I've gone to Menu - Configure Device - Print Quality - Fuser Modes - Mid-Weight 96-110g - HIGH1). I had to choose that option since none other (Plain - High1/2) didn't seem to help at all. The paper I'm using is plain paper (I think it's Mondi IQ Economy +). Also, I thought that the problem may lay in the fact that I may have accidentally installed the wrong drivers since there are a bunch of files in the download section. I can't find the software, such as some utilities, etc.
Thanks in advance,
Marko

Repairatrooper · ‎12-12-2019

If printing on normal plain paper typically default settings are going to work fine. The question and I know users hate this, is are you using OEM HP or third party cartridges. The toner is different and will not provide the exact same results. If you raise the temperature the printer will go slower so that the fuser temperature remains as steady as possible. If you are getting a lot of spotting the cartridge might be leaking as well

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MarkoBG · ‎12-14-2019

Does raising the fusing temperature mean that my fuser will last shorter, that is, does higher temperature hurt the fuser?

Repairatrooper · ‎12-14-2019

I have not seen any engineering data that directly states that.

The most common causes of shortened fuser life that we see are this:

1. High printing volumes of narrow media, this can lead to overheating of the edges of the fuser rollers which then distort.

2. High volume of pre-printed letterhead that results in failure of the fuser roller in the section that the pre-printed display is.

3. High volume of single page documents. This can shorten expected page count life of fuser by half.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

MarkoBG · ‎12-15-2019

I've got just one more question - is there any HP software, some control center for my printer? I only have an interface when I enter printing options through Adobe Acrobat, but I can't find the overall setting for the printer.

Thank you very much once again, you've been very helpful! 🙂

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