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‎12-24-2017 05:26 AM

HP Recommended
Product: HP LaserJet Enterprise 500 MFP M525
Operating System: Microsoft Windows 10 (64-bit)

Did a full Factory reset and then upgraded a HP LaserJet M525 to the newest firmware (2405129_000048). I now seem to be unable to change the Control Panel through the Web interface so cannot remove the Fax Option or add Scan to Email. Tried with IE11, Edge and Firefox all with same result, under General\Control Panel I can't seem to find any way of changing the Panel (either adding Scan 2 Email or Quicksets) on the printer essentially making it a just Printer/Copier.

 

Any help would be greatly appreciated

 

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1 ACCEPTED SOLUTION

Accepted Solutions

‎12-26-2017 07:10 PM

HP Recommended
Are you signed into the embedded webserver when you're trying to do this?

Sometimes even just clicking sign in and logging in without even setting a password will allow you to do things that you cannot do if you are not signed in.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .

View solution in original post

3 REPLIES 3

‎12-26-2017 01:18 PM

HP Recommended
Bump, anyone that can help me?

‎12-26-2017 07:10 PM

HP Recommended
Are you signed into the embedded webserver when you're trying to do this?

Sometimes even just clicking sign in and logging in without even setting a password will allow you to do things that you cannot do if you are not signed in.

If my post resolves your issue please click the accepted as solution button under it.


To thank a Tech for a post click the thumbs up button under the post.


You can even click both buttons. . .

‎12-27-2017 03:13 AM

HP Recommended

You Sir, are a live saver! Clicking on Login enabled me to change the display. Problem solved!

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