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‎04-08-2021 07:01 AM

HP Recommended
Operating System: Ubuntu LTS

Hi,

 

I have a problem with this new acquired printer. After some pages being printed, the printer takes a pause between 2 pages which is not good, since we use it to print a lot of pages in one shoot.

 

We replaces our old Hp LaserJet p3010 which didn't had this problems.

 

Before replying, have in mind that this is a NEW PRINTER and started to do this behavior since first printing.

The printer is connected via Ethernet and configured in a Linux server (Ubuntu LTS 18.04 with latest hplip driver v3.21.2).

 

Thanks in advance.

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4 REPLIES 4

‎04-08-2021 08:11 AM

HP Recommended

While on paper the M507 has a lot more memory in it. (1 Gb) much of that memory is likely being used in overhead to support the newer style firmware that the M507 incorporates (Futuresmart 4). You can add an additional 1 Gb of memory. If you happen to still have a P3015  I would compare the configuration pages and see where memory is being allocated.

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‎04-08-2021 08:47 AM

HP Recommended

Hi,

 

Is there a way to check of much memory left fro printing?

This is very annoying. We bought this printer because also has more memory than the P3010...

Anyone can also give me some more information of this problem? Thanks.

 

PS: here in Argentina, printers memory are not easy to find, and if you do, are way expensive (and more these days)... Also anyone knows the exactly type of RAM memory that uses?

‎04-08-2021 12:32 PM

HP Recommended

GG66W8844A HP 1 GB 90-pin DDR3 DIMM, not sure if anyone in the third party area is making this yet. In terms of memory allocation, normally HP lists that on the configuration page. I don't have one in front of me right now to confirm that though. 

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



‎04-08-2021 05:14 PM

HP Recommended

Ok, but apart about the memory, I need a concrete response if is a normal behavior of the printer of is a failure of the equipment, because if the this last one, then I will return it back.

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