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‎04-24-2020 02:18 AM

HP Recommended
Product: HP LaserJet M476DN
Operating System: Microsoft Windows Server 2012 and older

Hi

 

My M476DN laserjet suddenly stopped printing blacks even after replacing the catridge with a fresh one. All other colors are working fine, but it will just not print blacks what so ever. 

 

Anyone else experienced this?

 

Best regards

Chris

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-24-2020 10:07 AM - edited ‎04-24-2020 10:09 AM

HP Recommended

From Troubleshooting Manual

1587744197039.jpg1587744250482.jpg

1587744250482.jpg

View solution in original post

2 REPLIES 2

‎04-24-2020 10:07 AM - edited ‎04-24-2020 10:09 AM

HP Recommended

From Troubleshooting Manual

1587744197039.jpg1587744250482.jpg

1587744250482.jpg

‎04-27-2020 02:30 AM

HP Recommended

Thank you for the reply, turns out I had 2 faulty printer toner. Ended up replacing the new one with a 2nd new one and that one works perfectly fine. May have just been a case of a couple of unlucky toners. I figured out it was faulty when i tried to perform a drum rotation so I will mark your answer as the solution.

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