HP LaserJet M477fdw shows error 59.0240

[TIPS1-2_3]

The printer is 5,000 pages old and stops always after printing 2 pages. A reset by unplug etc helps, but only for one more print and the error is back. On the Net it is said that the ITB causes the error. Is there any software remedy to solve the error? Did the latest Firmware cured it? Any experience with this error? Please let me know.

[Repairatrooper]

This is a known issue that is solved by a special firmware upgrade for the DC controller. I will check to see if I have the link and instructions. Otherwise you can contact support for it.

[Repairatrooper · Accepted solution]

Here is a dropbox link for the update file and instructions. READ THE INSTRUCTIONS BEFORE ATTEMPTING THIS FIX!

https://www.dropbox.com/sh/bb152avrl4ldbvq/AAAwFzMKOCxgKKrIPDgiL8C2a?dl=0

[TIPS1-2_3]

Thank you Repairatrooper for taking care on this problem!

Within the next two days I will be at the printer following your steps to cure the problem. I will come back with a report!

Best & Ciao... 

[TIPS1-2_3]

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@Repairatrooper wrote:

Here is a dropbox link for the update file and instructions. READ THE INSTRUCTIONS BEFORE ATTEMPTING THIS FIX!

https://www.dropbox.com/sh/bb152avrl4ldbvq/AAAwFzMKOCxgKKrIPDgiL8C2a?dl=0

Repairatrooper!!

Thank you for your help. We followed your remedy advice and got rid of the problem in no time. Thank you thayt we were able to shine trough you help.

Best & Ciao...

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[ChrisAnt]

Hello i have the same problem with a 477dn french version and the dropbox link is empty can you repost please

[TIPS1-2_3]

Steps to flash the DCC Firmware on the
M477/M452/M377 for the 59.F0 Error issue
For the M452dw/M377dw/M477fnw/M477fdn/M477fdw with
the walk-up USB port at the Control Panel, we can follow the
Methods 1

METHOD 1:
Copy DCCV1_51.prn to a USB thumb drive (Front USB only support USB drive with FAT32
format).
Instructions to update DCC from front USB:
1. Power on the printer to Ready mode or with “59.F0” displayed already.
2. Plug USB driver into front USB
3. Press “Home” icon, back to home screen. If control panel is already on home screen,
skip this step
4. Select “USB”
5. Select “Print Documents”
6. Select and Print “DCCV1_51.prn” file
7. Confirm the upgrade has been started with the “Printing started” screen showing for
some seconds,
8. On screen next, Select “No”
9. Wait around 3 ~ 5 minutes, until printer gets auto re-boot, during which control panel
either continue showing “59.F0” or “Performing Upgrade”.
Notes: For units constantly getting “59.F0 Error” on screen. Control Panel will continue
showing “59.F0” during DCC FW upgrade; for units still in “Ready” state, “Performing
Upgrade” screen will be showing up before reboot.
10. After printer re-boot to ready, print out “config report”, check DCC reversion, being
15101, which is indicating the units was updated to latest successfully.
Note: the control number would not change since the 1st successful upgrade, no matter
how many time of upgrade action performed (prn file execution) later.

[Mosala2]

it really works it almost 3 months working on this  finally there was a solution 

[PaulK41]

The firmware fix was well explained and worked perfectly!!  It saved me from expecting that something was physically broken with the printer and I would need to give it up for a week while it was being repaired.

[Ninja_Unmatched]

This also applies to the M477fnw with serial VNBKKDTBMK right?