• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
HP Recommended
HP LaserJet P1102w Pro
Microsoft Windows 10 (64-bit)

My HP LaserJet P1102w Pro printer is suddenly asking for a WPS pin. It nver did this before and there is no WPS Pin on the printer or on my router. I can't set it up due to this. It worked flawlessly before without ever asking for that but now it refuses to set up without a WPS Pin despite the fact that we simply don't have one.

I've tried truning it of for a while and waiting for it thn turning it back on. I've tried waiting  few ays since ome people hving this issue claimed it automatically fixed itself after a few days. But it still refuses to connect without this nonexistant WPS Pin and I can't afford to replace it.

Any help with fixing this issue would be much appreciated because as it stands we really need this to print out some important documents and we simply can't do so since it refuses to connect without this nonexistant WPS pin.

We've even tried reinstalling via a wired connection but it wouldn't even respond to that. It APPEARS to run fine when we power it up but it simply refuses to connect to ANY of our systems. 

1 REPLY 1
HP Recommended

Hi @Nimbi ,

 

Thank you for posting on HP Forums,

The Barachiel is at your service.

 

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

 

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

 

In the meantime, please try the steps mentioned below:

 

I read about the printer wireless issue that you are facing and wanted to stop in to share my suggestions with you 🙂

 

To connect your printer to the wireless network, use a temporary USB connection. Do not connect the USB cable until the installation program prompts you. Here are the steps:

 

  • Unplug the USB cable from the printer and computer if present.
  • Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
  • Restart your computer.
  • Now click on http://hp.care/2o1xShv to download and install the printer drivers.
  • When prompted, select the Connect through a wireless network option.

  • When prompted, connect the USB cable  to the computer.

  • When the installation is complete, print a configuration report to make sure the printer has an SSID name.

    1. Make sure the Ready light  is on and that the printer is idle and silent.

    2. Press and hold the Cancel button , and release it when the Ready light  begins blinking.

      The Configuration report prints.

  • When the Configuration Report prints, disconnect the USB cable  from the printer.

    Your printer is now set up to use over a wireless network connection.

If this didn't fix it, follow the steps given below:

 

  1. Turn off all the devices connected on your network including the PC, Smartphones, printer, modem (if present) and router. Make sure all the devices in the network are turned off / unplugged.
  2. Wait for 2-3 minutes.
  3. Now turn on the modem if present. Wait till all the lights are steady and idle.
  4. Then turn on the router. Again wait for a couple of minutes so that the lights are all steady.
  5. Then turn on the printer and other devices.

 

Now, try the steps in my previous message to fix the issue.

 

Let me know if it worked. 😉

 

If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, 

Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,

Thank you for posting in the HP Support Forum.  Have a great day!

Regards,

 

Barachiel
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.