HP LaserJet Pro M12w wi-fi connection problem

[mw3105]

Hi

I have problem with connecting my printer. I was trying to all advices found here:

• Restart the computer, printer, and router.
• Check the network and printer connection status.
• Run the HP Print and Scan Doctor.
• Temporarily disable firewall software on the computer.
• Uninstall and Reinstall the HP driver and software.

I did all of that but still my printer can't found any network, router or even a hot spot from my smartphone. I Was trying to write SSID but stil it didnt foud anything. 

I printed device configuration thats what I got

Please help me, I dont know if it is a defect or some different problem

[Rainbow23]

Hi @mw3105,

Welcome to HP Forums, this is a great place to get support, find answers and tips.

Thank you for posting your query, I'll be more than glad to help you.

I understand that you are facing issues with your HP LaserJet Pro M12w wherein it does not connect to your wi-fi network.

Let's go through a few steps that may help to fix this issue.

I suggest that you restore the printer to its factory defaults and then set up the printer on the wireless network.

I suggest that you follow the steps in page no. 48 of the user guide from the link: http://h10032.www1.hp.com/ctg/Manual/c05185433

Now I suggest that you follow the steps in the link set up the unit on the Wi-Fi network: Wireless Printer Setup (Windows)

Let me know how this works.

You have a good day ahead.