• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎11-02-2017 02:23 PM - last edited on ‎11-02-2017 02:30 PM by Retired

HP Recommended
Product: HP LaserJet Pro M452
Operating System: Microsoft Windows 7 (64-bit)

Hello, I am working on a Hp LaserJet pro M452dn printer.  The problem I am having is the Cyan toner is leaking onto the paper in large amounts.  I checked the toner, it looks good, I have changed the toner it still leaks.  Can anyone help me with this issue?

 

 

Cheryl

Printer Tech

Milwaukee Police Department

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-04-2017 10:32 AM

HP Recommended

It might be a arching of the drum that causes this to happen.Even a arc on the high voltage supply to the image units can cause this.I would service and clean the machine of all loose toner and try again.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

View solution in original post

2 REPLIES 2

‎11-04-2017 10:32 AM

HP Recommended

It might be a arching of the drum that causes this to happen.Even a arc on the high voltage supply to the image units can cause this.I would service and clean the machine of all loose toner and try again.Hope this will help.

I am A certified Copier Technician.
It is so nice to give some help where possible and the forum is a great idea Thank You.Sometimes a picture speaks louder than words to find a solution.Should you find my help use full just give some credit for my effort please.
.Thank You.Copier-Pro
If you found this post helpful, you can let others know and also show your appreciation by clicking the “Accept as Solution”button, “Thumbs up" button!

#################################################################
I'M NOT AN HP EMPLOYEE AND DO ANSWER THESE QUESTION ON MY OWN BEHALF.
#################################################################

‎11-04-2017 03:11 PM - last edited on ‎11-04-2017 04:32 PM by Retired

HP Recommended

Thank you very much, itdoes make sense.  I will try it on tuesday. 

 

 

Cheryl

PrintTechnican

 

Milwaukee Police Dept

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.