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HP Recommended
HP LaserJet Pro MFP M126nw
Unknown

My printer is printing and coping too light. Printed content is still visible but photocopy is not at all visible.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Pranati

 

Welcome to the HP Support Community.

 

Reset the printer to clear certain error states, and then check the power source to make sure the printer is getting enough power to operate the copier.

  1. With the printer turned on, disconnect the power cord from the printer, disconnect the power cord from the power source, and then wait 30 seconds.

  2. If you are using a power strip or multi-plug adapter, connect the cord directly to a wall outlet to make sure the printer is getting enough power.

  3. Reconnect the power cord to the printer, and then try making a copy.

    • If the issue persists, connect the printer to a different wall outlet to determine if the original outlet is causing the issue.

    • If the issue persists using a different wall outlet.

Did you try changing the ink cartridges?

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Pranati

 

Welcome to the HP Support Community.

 

Reset the printer to clear certain error states, and then check the power source to make sure the printer is getting enough power to operate the copier.

  1. With the printer turned on, disconnect the power cord from the printer, disconnect the power cord from the power source, and then wait 30 seconds.

  2. If you are using a power strip or multi-plug adapter, connect the cord directly to a wall outlet to make sure the printer is getting enough power.

  3. Reconnect the power cord to the printer, and then try making a copy.

    • If the issue persists, connect the printer to a different wall outlet to determine if the original outlet is causing the issue.

    • If the issue persists using a different wall outlet.

Did you try changing the ink cartridges?

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

Have a great day!

 

 


I am an HP Employee

HP Recommended

Issue is still there, after following all the steps mentioned.

And Yes I have refilled the cartridge only once.

HP Recommended

I suggest you change the ink cartridges and use HP Genuine non-refilled ink cartridges.

 

Let me know.

 

Thanks 🙂


I am an HP Employee

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