• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎11-19-2018 02:53 AM

HP Recommended
Product: HP LaserJet Pro MFP M132a
Operating System: Microsoft Windows 7 (64-bit)

Добрый день! Нашей организацией было приобретено три МФУ модели HP LaserJet Pro MFP M132a. При работе выявилась проблема. МФУ подключено и настроено на компьютере. Компьютер в сети, МФУ добавлен в общий доступ и расшарен по сети так, что другие компьютеры печатают.

Но после выключения или перезагрузки МФУ и компьютера к которому он подключен, необходимо что-то обязательно напечатать  с компьютера к которому подключено МФУ. Иначе на печатать что-то с компьютеров в сети невозможно. Задания печати пустые. Но после печати  с компьютера к которому подключено МФУ все работает нормально до выключения. Такая проблема на всех трех МФУ HP LaserJet Pro MFP M132a. Операционная система ПК Windows 7 x64 и x32.

1 REPLY 1

‎11-19-2018 08:14 AM

HP Recommended

Thank you for visiting our English HP Support Community. We are only able to reply to posts written in English. To insure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Community.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding

I work on behalf of HP
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.