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HP Recommended
HP LaserJet 3015
Microsoft Windows 10 (64-bit)

Hello,

 

Has anyone encountered this issue suddenly shown up on Windows 10. I am not sure if it's Windows 10 updates have messed it up. I'd appreciated it very much if you could share your your insight on this. I luv my laser printer. .Thanks!

 

As of 01-09-2020. my LaserJet 3015 worked with the solution outlined in this link. Thanks for Ted. 

 

https://h30434.www3.hp.com/t5/Printer-Setup-Software-Drivers/Windows-10-Does-Not-Recognize-LaserJet-...

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Okay, The printing works again!

 

It looks like Windows 10 updates may have cleared my HP LaserJet 3015 settings. I have done the following which has restored my printing capability in Windows 10. 

 

Same solution as what Ted outlined given in the link above. 

 

1. Unplug the printer USB cable from the computer.

2. Install Driver USB. (DOT4)  first

3. Then, install Driver Universal (PCL6) and  Select "USB Plug & Play" as the installation type.

4. Finally, plug the printer's USB cable into the computer. 

(I had the USB cable plugged in before installing the drivers, that did not work at first. I unplugged it and plug it in step 3 has made the printing to work for me.)

 

5. Add printer by choosing USB001 Virtual Printer Port for USB. 

View solution in original post

2 REPLIES 2
HP Recommended

Hello @ALS-77 and  @Ted_P,

 

You guys are the gurus on this. Could you share your views on this latest change if you happen to login.

Thanks a lot. 

HP Recommended

Okay, The printing works again!

 

It looks like Windows 10 updates may have cleared my HP LaserJet 3015 settings. I have done the following which has restored my printing capability in Windows 10. 

 

Same solution as what Ted outlined given in the link above. 

 

1. Unplug the printer USB cable from the computer.

2. Install Driver USB. (DOT4)  first

3. Then, install Driver Universal (PCL6) and  Select "USB Plug & Play" as the installation type.

4. Finally, plug the printer's USB cable into the computer. 

(I had the USB cable plugged in before installing the drivers, that did not work at first. I unplugged it and plug it in step 3 has made the printing to work for me.)

 

5. Add printer by choosing USB001 Virtual Printer Port for USB. 

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