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CM1415fn

Hi All,

 

my HP Printer doesnt work very well when printing in black color. the output is faded, and not sure what is the problem

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

How old and how empty is the toner cartridge? In normal environments 90% of image fading is caused simply by either an empty toner cartridge or cartridge where the toner is not evenly distributed. If you gently shake the black cartridge side to side and then print again do you see an improvement?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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2 REPLIES 2
HP Recommended

How old and how empty is the toner cartridge? In normal environments 90% of image fading is caused simply by either an empty toner cartridge or cartridge where the toner is not evenly distributed. If you gently shake the black cartridge side to side and then print again do you see an improvement?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



HP Recommended

who would have thought it was that simple 🙂

done that and done his magic.

many thanks

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