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- HP Community
- Printers
- LaserJet Printing
- HP Laserjet P1006 not working on windows 10

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01-21-2021 10:56 AM
Hello,
I have problem with installing win10 driver for laserjet p1006 (after few seconds install shutdown)... I tried everything I found in this forum regards this issue nothing helps... I even tried clean win10 install but without success..
Yes I tried:
- First unplug the USB from your PC.
- From the Control Panel select Devices and Printers, if you see your printer listed right click it and select Remove Device.
- next restart your computer.
- Next right click the start menu and select Run, the Run dialog appears.
- Type printui.exe /s and press OK, the Print Server Properties opens.
- Open the Drivers tab.
- Select any instance of your printer and remove it, be sure to select the 2nd option to remote both the printer and its package
- Install driver from http://ftp.hp.com/pub/softlib/software12/COL21058/bi-55362-7/ljP1000_P1500-HB-pnp-win64-en.exe
- No success..
I found on some forum that guy who has same problem found driver from 2015 which worked.. But I cant find it..
Please Help.
Log:
[ 1-21-2021 18:52:51:854]- LOG(10A8): PRODUCTInst--
[ 1-21-2021 18:52:51:854]- LOG(10A8): InitProperties - retrieve props from file 'C:\Users\Home-PC\AppData\Local\Temp\7zS2A7D\properties.ini'
[ 1-21-2021 18:52:51:870]- LOG(10A8): Installer version: 1.0.5.3
[ 1-21-2021 18:52:51:870]- LOG(10A8): --- Language IDs ---
[ 1-21-2021 18:52:51:885]- LOG(10A8): User Default UI Language = 1051, 0x41b
[ 1-21-2021 18:52:51:885]- LOG(10A8): System Default UI Language = 1051, 0x41b
[ 1-21-2021 18:52:51:885]- LOG(10A8): User Default Language ID = 1051, 0x41b
[ 1-21-2021 18:52:51:901]- LOG(10A8): System Default Language ID = 1051, 0x41b
[ 1-21-2021 18:52:51:901]- LOG(10A8): Language ID To Be Used = 1051, 0x41b
[ 1-21-2021 18:52:51:917]- LOG(10A8): Is64BitWindows()
[ 1-21-2021 18:52:51:917]- LOG(10A8): Compiled as 64bit app so must be on 64 bit Windows.
[ 1-21-2021 18:52:51:932]- LOG(10A8): OS is 64 bit
[ 1-21-2021 18:52:51:939]- LOG(10A8): cmdline 'PRODUCTI'
[ 1-21-2021 18:52:51:939]- LOG(10A8): -\/\/\/- Properties -\/\/\/-
[ 1-21-2021 18:52:51:939]- LOG(10A8): PRINT_INFNAME = hpljp1005.INF
[ 1-21-2021 18:52:51:954]- LOG(10A8): PRINT_VERNAME = HP1006SU.VER
[ 1-21-2021 18:52:51:954]- LOG(10A8): PRINTER_SERIES_NAME = HP LaserJet P1000_P1500 Series
[ 1-21-2021 18:52:51:970]- LOG(10A8): PRODUCT_VIDPID = VID_03F0&PID_3D17, VID_03F0&PID_4817, VID_03F0&PID_4917, VID_03F0&PID_3E17, VID_03F0&PID_3F17, VID_03F0&PID_4017
[ 1-21-2021 18:52:51:970]- LOG(10A8): REG_INSTALLKEY = HP LaserJet P1000_P1500 Series
[ 1-21-2021 18:52:51:986]- LOG(10A8): ISRUNNING_MUTEX_NAME = HP1005Installexists
[ 1-21-2021 18:52:51:986]- LOG(10A8): INSTALL_DIRECTORY = HP LaserJet P1000_P1500 Series
[ 1-21-2021 18:52:52:001]- LOG(10A8): -/\/\/\- Properties -/\/\/\-
[ 1-21-2021 18:52:52:001]- LOG(10A8): PRODUCT Installer ---------------------------------------------------
[ 1-21-2021 18:52:52:001]- LOG(10A8): InstallSequencer()
[ 1-21-2021 18:52:52:017]- LOG(10A8): InstallSequencer() step = 0
[ 1-21-2021 18:52:52:017]- LOG(10A8): InstallSequencer() step = 1
[ 1-21-2021 18:52:52:032]- LOG(10A8): --- InitializeStep ---
[ 1-21-2021 18:52:52:039]- LOG(10A8): GetLandDir - Slovak
[ 1-21-2021 18:52:52:039]- LOG(10A8): print inf:C:\Users\Home-PC\AppData\Local\Temp\7zS2A7D\hpljp1005.INF
[ 1-21-2021 18:52:52:055]- LOG(10A8): printer verion file: C:\Users\Home-PC\AppData\Local\Temp\7zS2A7D\HP1006SU.VER
[ 1-21-2021 18:52:52:055]- LOG(10A8): printer series name: HP LaserJet P1000_P1500 Series
[ 1-21-2021 18:52:52:071]- LOG(10A8): GetPrinternamesFromINF()
[ 1-21-2021 18:52:52:073]- LOG(10A8): Is64BitWindows()
[ 1-21-2021 18:52:52:088]- LOG(10A8): Compiled as 64bit app so must be on 64 bit Windows.
[ 1-21-2021 18:52:52:088]- LOG(10A8): InstallSequencer() step = 3
[ 1-21-2021 18:52:52:104]- LOG(10A8): --- LicenseStep ---
[ 1-21-2021 18:52:52:104]- LOG(10A8): License file: 'C:\Users\Home-PC\AppData\Local\Temp\7zS2A7D\\license.txt'
[ 1-21-2021 18:52:52:139]- LOG(10A8): IDLCDialog::OnInitDialog() m_positionOnBottom=0, m_topmost=1, m_followPosition=0
[ 1-21-2021 18:52:52:170]- LOG(10A8): IDLCGenericTextDlg::OnInitDialog
[ 1-21-2021 18:52:52:170]- LOG(10A8): Strings(): stringsDllPath: C:\Users\Home-PC\AppData\Local\Temp\7zS2A7D\strings.dll
[ 1-21-2021 18:52:52:186]- LOG(10A8): IDLCGenericTextDlg::OnInitDialog -- load text from file 'C:\Users\Home-PC\AppData\Local\Temp\7zS2A7D\\license.txt'
[ 1-21-2021 18:52:52:186]- LOG(10A8): Text is plain
[ 1-21-2021 18:52:53:861]- LOG(10A8): -[ IDLCGenericTextDlg BUTTON 1 pressed ]-
[ 1-21-2021 18:52:53:876]- LOG(10A8): StartProgressDialog() g_progressDlgRunning = 0
[ 1-21-2021 18:52:53:892]- LOG(10A8): StartProgressDialog() Starting progress dialog thread ...
[ 1-21-2021 18:52:53:892]- LOG(10A8): Checking thread dialog handle 0
[ 1-21-2021 18:52:53:908]- LOG(1E74): IDLCProgressDlg::OnInitDialog()
[ 1-21-2021 18:52:53:908]- LOG(1E74): IDLCProgressDlg::DoDataExchange
[ 1-21-2021 18:52:53:923]- LOG(1E74): IDLCDialog::OnInitDialog() m_positionOnBottom=1, m_topmost=1, m_followPosition=0
[ 1-21-2021 18:52:54:425]- LOG(10A8): InstallSequencer() step = 5
[ 1-21-2021 18:52:54:425]- LOG(10A8): --- MsiInstallStep ---
[ 1-21-2021 18:52:54:440]- LOG(10A8): Installing 1 Core MSIs --
[ 1-21-2021 18:52:54:447]- LOG(10A8): ==================== INSTALL MSI ========================
[ 1-21-2021 18:52:54:447]- LOG(10A8): CMsi::Install(C:\Users\Home-PC\AppData\Local\Temp\7zS2A7D\\, )
[ 1-21-2021 18:52:54:462]- LOG(10A8): CMsi::_Install(C:\Users\Home-PC\AppData\Local\Temp\7zS2A7D\\, REBOOT=ReallySuppress ADDCLID=1051 )
[ 1-21-2021 18:52:54:462]- LOG(10A8): ===>>> ERROR (gle=110, 0x6e): Msg: The system cannot open the device or file specified.
Context: CMsi::GetPropertyFromMsi MsiOpenDatabase
[ 1-21-2021 18:52:54:478]- LOG(10A8): CMsi::GetPropertyFromMsi failed. Setting to UNKNOWN
[ 1-21-2021 18:52:54:478]- LOG(10A8): ===>>> ERROR (gle=110, 0x6e): Msg: The system cannot open the device or file specified.
Context: CMsi::GetPropertyFromMsi MsiOpenDatabase
[ 1-21-2021 18:52:54:494]- LOG(10A8): CMsi::GetPropertyFromMsi failed. Setting to UNKNOWN
[ 1-21-2021 18:52:54:494]- LOG(10A8): ===>>> ERROR (gle=110, 0x6e): Msg: The system cannot open the device or file specified.
Context: CMsi::GetPropertyFromMsi MsiOpenDatabase
[ 1-21-2021 18:52:54:509]- LOG(10A8): CMsi::GetPropertyFromMsi failed. Setting to UNKNOWN
[ 1-21-2021 18:52:54:509]- LOG(10A8): Msi ProductCode = UNKNOWN
[ 1-21-2021 18:52:54:525]- LOG(10A8): Msi UpgradeCode = UNKNOWN
[ 1-21-2021 18:52:54:525]- LOG(10A8): Msi ProductVersion = UNKNOWN
[ 1-21-2021 18:52:54:609]- LOG(10A8): --- FAILED install C:\Users\Home-PC\AppData\Local\Temp\7zS2A7D\\
[ 1-21-2021 18:52:54:625]- LOG(10A8): ===>>> ERROR (gle=3, 0x3): Msg: The system cannot find the path specified.
Context: Failed Core msi Install
[ 1-21-2021 18:52:54:625]- LOG(10A8): InstallSequencer() step = 4
[ 1-21-2021 18:52:54:641]- LOG(10A8): --- PreInstallStep ---
[ 1-21-2021 18:52:54:647]- LOG(10A8): IsDriverInstalled(List)
[ 1-21-2021 18:52:54:647]- LOG(10A8): IsDriverInstalled(HP LaserJet P1005)
[ 1-21-2021 18:52:54:647]- LOG(10A8): FindInstalledDrivers()
[ 1-21-2021 18:52:54:663]- LOG(10A8): PrinterDriver? HP LaserJet P1005 ?= Send to Microsoft OneNote 16 Driver
[ 1-21-2021 18:52:54:663]- LOG(10A8): PrinterDriver? HP LaserJet P1005 ?= Microsoft XPS Document Writer v4
[ 1-21-2021 18:52:54:678]- LOG(10A8): PrinterDriver? HP LaserJet P1005 ?= Microsoft Software Printer Driver
[ 1-21-2021 18:52:54:678]- LOG(10A8): PrinterDriver? HP LaserJet P1005 ?= Microsoft Print To PDF
[ 1-21-2021 18:52:54:694]- LOG(10A8): PrinterDriver? HP LaserJet P1005 ?= Microsoft Shared Fax Driver
[ 1-21-2021 18:52:54:694]- LOG(10A8): PrinterDriver? HP LaserJet P1005 ?= Microsoft enhanced Point and Print compatibility driver
[ 1-21-2021 18:52:54:710]- LOG(10A8): PrinterDriver? HP LaserJet P1005 ?= HP Deskjet F2100 series
[ 1-21-2021 18:52:54:710]- LOG(10A8): IsDriverInstalled(HP LaserJet P1007)
[ 1-21-2021 18:52:54:725]- LOG(10A8): FindInstalledDrivers()
[ 1-21-2021 18:52:54:725]- LOG(10A8): PrinterDriver? HP LaserJet P1007 ?= Send to Microsoft OneNote 16 Driver
[ 1-21-2021 18:52:54:741]- LOG(10A8): PrinterDriver? HP LaserJet P1007 ?= Microsoft XPS Document Writer v4
[ 1-21-2021 18:52:54:748]- LOG(10A8): PrinterDriver? HP LaserJet P1007 ?= Microsoft Software Printer Driver
[ 1-21-2021 18:52:54:748]- LOG(10A8): PrinterDriver? HP LaserJet P1007 ?= Microsoft Print To PDF
[ 1-21-2021 18:52:54:763]- LOG(10A8): PrinterDriver? HP LaserJet P1007 ?= Microsoft Shared Fax Driver
[ 1-21-2021 18:52:54:763]- LOG(10A8): PrinterDriver? HP LaserJet P1007 ?= Microsoft enhanced Point and Print compatibility driver
Solved! Go to Solution.
Accepted Solutions
01-22-2021 12:08 AM
Hey,
Please check below knowledge base article I've created on this matter:
You should get the correct drives for a Slovak operating system to successfully install the drivers...
Below driver will work for you:
http://ftp.hp.com/pub/softlib/software12/COL21058/bi-55385-7/ljP1000_P1500-HB-pnp-win64-sk.exe
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂
01-22-2021 12:08 AM
Hey,
Please check below knowledge base article I've created on this matter:
You should get the correct drives for a Slovak operating system to successfully install the drivers...
Below driver will work for you:
http://ftp.hp.com/pub/softlib/software12/COL21058/bi-55385-7/ljP1000_P1500-HB-pnp-win64-sk.exe
Shlomi
Click the Yes button to reply that the response was helpful or to say thanks.
If my post resolve your problem please mark it as an Accepted Solution 🙂