HP Laserjet P1102w is not identified by HP Smart app on my iPhone 6

[Levi72]

Dear HP Support Team,

I have a HP Laserjet P1102w printer and it is connected to our local wi-fi net. I can print from my computer or my iPhone through the wi-fi, but I cant see the printer as active device by the HP Smart app (ePrint).

I don't know what can be the issue, please help to set the HP Smart application to see my printer.

Thanks in advance

Best regards,

Levi

[Jeet_singh]

Hi @Levi72,

Welcome to the HP Support Forums!  It is a great place to find the help you need, from other users, HP experts, and other support personnel!

I understand that you are trying to print from your iPad / iPhone and is having issues. I'd like help 🙂

Let's try installing the HP Smart app (Previously HP AiO Remote app) to print from your iOS device. Go to Apple Store and install the HP Smart app on your iOS device.

I found a wonderful document which will give you instructions on how to use this app. Please go through the steps here: http://hp.care/2sl1E5V 

If the app is already installed, uninstall and reinstall the app and check.

Please let me know if this resolves the issue, or if you require further assistance.

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,