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- HP Community
- Printers
- LaserJet Printing
- HP Laserjet P1102w veery slow!

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02-07-2018 07:17 AM
My Printer HP P1102W is very very slow and often pages need to be cancelled and send again before printing. I got it to replace a HP 1020 which worked fine.
What could I do to improve this or must I throw it away??
It seem the memory is too small to handle more than 1 PDF sheet at a time, How could I check this.?
02-09-2018 02:20 PM
Good Day. A warm welcome to the HP community. I reviewed the case regarding assistance with slow printing. I will be delighted to assist you here.
Superb description, brilliant troubleshooting and terrific observations made before posting. Kudos to you for that. 🙂
To assist you with accurate information I would require more information regarding this:
- Did this happen after a power outage or surge?
- Did you update the printer’s firmware?
For now, try these steps:
Please perform all the prescribed steps from this link: http://hp.care/2DkxQsN (HP Printers - Slow Printing (Windows)
This should resolve the issue for you.
- If the problem persists, then the issue may be hardware related. Contact HP phone support to get it replaced. I am being honest about it by keeping your best interest in mind without beating around the bush,
HP Technical Support can be reached by clicking on the following link:http://hp.care/2r9wSvP
- Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.
- Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.
- Once completed click the 'Show Options' icon on the bottom right.
- Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.
They will be happy to assist you immediately.
If the unit is under warranty, the manufacturer’s warranty should take care of it for you.
Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient.
Hope this helps. Let me know how this goes. I genuinely hope the issue gets resolved without hassles and the unit works great. Please reach out for any issues and I'll be there to assist you.
To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help.
If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.
Take care now and have a splendid week ahead. 🙂
DavidSMP
I am an HP Employee