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‎06-19-2017 09:17 AM - edited ‎06-19-2017 09:18 AM

HP Recommended
Product: HP Color LaserJet M553
Operating System: Microsoft Windows 10 (64-bit)

Does anyone know how to access the pre-boot menu on a HP Color LaserJet M553?  Model number:B5L25A.  Usually you just hold a button as it boots up but I can't find the specifics. This is not the touch screen model. 

 

I've googled, I've read the user manual, I can't find it.  I chatted with HP support, Apparently they don't know either. Any help would be appreciated. Thanks. 

1 ACCEPTED SOLUTION

Accepted Solutions

‎06-19-2017 10:09 AM

HP Recommended

Hi @WilBurns,

 

You can access the pre-boot menu by pressing the (X) button when the display on the screen says 1/8.

 

Cheers!



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

View solution in original post

2 REPLIES 2

‎06-19-2017 10:09 AM

HP Recommended

Hi @WilBurns,

 

You can access the pre-boot menu by pressing the (X) button when the display on the screen says 1/8.

 

Cheers!



ALEX-TATS
Printer Engineer for a HP Platinum Partner
I am not a HP employee
If you found this post helpful, you can let others know by clicking the “Accept as Solution” button. You can also show your appreciation, with a kudos, by clicking the “Thumbs up" button!

‎06-19-2017 01:01 PM

HP Recommended

Just What I needed. Thanks! You are a gentleman and a scholar.

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