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‎12-27-2019 04:13 AM

HP Recommended
Product: HP M605
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

When printing using Letterhead paper bothside options pages are printed upside down.

 

When printing using bothside and normal paper there is no issue.

 

Thanks in advance for your help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-27-2019 07:20 AM

HP Recommended

If I understand your problem correctly and both side are upside down on letterhead, rotate the paper 180 in the tray. Orientation matters when you have a preprinted letterhead.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.

View solution in original post

2 REPLIES 2

‎12-27-2019 07:20 AM

HP Recommended

If I understand your problem correctly and both side are upside down on letterhead, rotate the paper 180 in the tray. Orientation matters when you have a preprinted letterhead.

I am not a HP employee. I am a service tech on these forums researching topics and offering my best guess to aide in your troubleshooting.

‎12-27-2019 08:42 AM

HP Recommended

Turning on Alternative LetterHead mode may help as well.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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