HP MPF 1536 win 10 driver not supporting scan option

[Damo1966]

MPF1536 after migration from win 7 to win10, we are unable to scan .  pls. let us know any patch file for this?

[MKazi · Accepted solution]

@Damo1966

Thank you for posting on HP Forums, MKazi is at your service. 

I understand that you have an HP LaserJet Pro M1536dnf Multifunction Printer and after upgrading from Win7 to Win10, the scan functionality is lost. I'll be glad to assist you with this case.

Let me know if the printer is able to make a copy? If yes then it indicates that the scanning hardware is alright and the evidence points towards the drivers. 

I suggest you uninstall the existing printer drivers from the root level and then reinstall the drivers for Win10. The following steps will help:

• In Windows, search for and open Programs and Features.
• Select your HP printer.
• Select Uninstall.
• In Windows, search for and open Devices and Printers.
• In the Devices and Printers window look for your HP Printer. If you see it listed, right-click on it and choose "Delete" or "Remove Device.”
• Open up the run command with the "Windows Key + R" key combo.
• Type printui.exe /s and click OK.
• Click on Drivers tab.
• Look for HP Printer driver. If you see it click on it and click Remove at the bottom.
• Select OK.
• Select Apply and OK on the Print Server Properties windows.
• Close Devices and Printers.
• You may download and install the Win10 compatible drivers from this link. 

Once the drivers are installed successfully, you may attempt to scan. I sincerely hope this information helps. Feel free to let me know how it goes.

All the best! 🙂

[Damo1966]

Thanks for your support.

it is working ok.

rgds

damo

[MKazi]

@Damo1966

You're most welcome Damo. 🙂

I'm glad that issue is fixed and hope your printer remains healthy for a long time. 

It is an honor to share this platform with you. 

Happy printing!