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‎04-27-2020 07:12 PM

HP Recommended

Hi, 

I have just turned on my printer and it comes up with error:  remove and check right cartridge.

To took out the printer cartridge and put it back in.   Still showing the error.  Do I need a new cartridge?

Any ideas what I can do to fix it?

Cheers

Heidi

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-03-2020 06:30 AM

HP Recommended

@Hwilliams1978

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

1 REPLY 1

‎05-03-2020 06:30 AM

HP Recommended

@Hwilliams1978

 

Welcome to HP support community.

 

Try the steps mentioned in this HP document to fix the issue:- Click here

 

I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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