HP Printer folds corner of paper only when using scanner/cop... - HP Support Community

KevinW28 · ‎03-12-2020

When scanning/copying papers, only one corner of each page gets folded or "dog ears". When printing something, it’s fine.

Repairatrooper · ‎03-12-2020

Clarify, are the original pages you are copying coming out dog-eared or the printed copies? Sorry but your description is not entirely clear. If the originals are dog eared then likely you have a small piece of paper from a jam or some other foreign object that is causing the issue.

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

KevinW28 · ‎03-12-2020

My apologies, the printed copies are coming out dog-eared after copying.

Repairatrooper · ‎03-12-2020

How many paper trays do you have? Is it possible that your copies printer from a different paper source than your normal printers from computer? If yes then likely one of your trays has a restriction. If not then you have a very odd problem because there is no logical reason that paper fed from the same tray would dog ear when copying but not printing. What if you try to copy using the MP tray as a source?

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.

HP Printer folds corner of paper only when using scanner/copy

Create an account on the HP Community to personalize your profile and ask a question