HP Printer status and alerts has encountered an error and cannot recover

[Teodor2018]

I get a message everytime i restart the PC:

HP Printer status and alerts has encountered an error and cannot recover

Another window pops up:

HPStatusAlerts has stopped working

I tried all various things recomended on the forums... deleting the printer, and software, and reinstalling it all....

nothing helps.. I want to return this Printer and get a product from the competition, do i need to?

[Flower_Bud]

@Teodor2018,

Thank you for posting on HP Forums,

Flower_Bud is at your service.

As I understand, you're getting an error message.

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

When was the last time it worked fine?

Were there any hardware/software changes made?

Are you able to print or make a copy?

Let's try these troubleshooting steps:

Download and Run HP Print and Scan Doctor: ftp://ftp.hp.com/pub/printers/hppsdr/patches/HPPSdr.exe

Root uninstall and reinstall printer drivers:

• Go to Control panel – Programs and feature – Select all the HP LaserJet printer entries and uninstall them.
• Now go to Control panel – Devices and printer – Select all the printer entries and remove the device.
• Then press the "windows key" + "r" to get the "Run" window open - Type "printui.exe /s" and press enter.
• Under print server properties, go to drivers - remove any entry there as well.
• Again, go to run window, type – “c:/programdata” – Go to Hewlett Packard folder, remove any printer related folders & files.

To reinstall, click here.

Let me know how this goes,

Have a great day 🙂

Cheers!

[Teodor2018]

Hi Flower_Bud,

Thanks for the reply!

The Scan Doctor doesnt find any errors.

The steps you give me below, I have tried these nummerous times, and I keep on getting the Error message everytime the PC restarts. This problem existed from the very beginning when I installed the Printer.

The PC is two months old, and is in Top shape... no other issues!

How can I remove the HP Status and Alerts Programm, as it is not even listed in my programs?

Its a problem with status and alerts!

Thank you!

[KrazyToad]

Hi @Teodor2018

It looks like you were interacting with Flower_Bud, but he is out for the day & I'll be glad to help you out. I'm KrazyToad & I'm at your service. 

I have gone through your case and I see the issue persists.

I suggest you follow the instructions in this Link to Enable/Disable the Printer Status Notifications

Keep me posted how it goes.

Thank you. 🙂

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" and "Kudos" Buttons.
 

[TEN55]

This worked on my Windows 10 Desktop. Go to SETTINGS-Search-Task Manager- Task Manager-View System Resource Usage In Task Manager. Once in Task Manager, Select START. Scroll to HP Status Alerts. Highlight it. In the bottom right of screen is an option to Disable. Click on this and Disable should appear in the Highlighted Status Alerts.

This is admittedly brute force, as you will not get any alerts. However, if my printer is not working, I will probably know it.

I have never had any problems with this method.