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‎12-26-2018 07:29 PM

HP Recommended
Product: Laserjet M1217nft
Operating System: Microsoft Windows 10 (64-bit)

How do I turn off HP Smart on this printer

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-28-2018 04:17 AM

HP Recommended

Hi! @chuck2019, Welcome to HP forums.

 

I understand you would like to know how to disable the HP smart install on your printer.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Have you tried printing from a different application?

 

Please brief the issue in complete to assist you better.

 

If you are trying to disable HP smart install try the steps recommended below.

 

You need to connect the printer to PC using a USB connection, then download and run the HP Smart Install Control Utility to disable HP Smart Install for the printer:

 

Update the software utility using this link. Click Here

 

 

Let me know if this works!

Happy Holidays! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎12-28-2018 04:17 AM

HP Recommended

Hi! @chuck2019, Welcome to HP forums.

 

I understand you would like to know how to disable the HP smart install on your printer.

 

Don't worry I'll try to help you out.

 

Did you make any changes to your printer?

 

Have you tried printing from a different application?

 

Please brief the issue in complete to assist you better.

 

If you are trying to disable HP smart install try the steps recommended below.

 

You need to connect the printer to PC using a USB connection, then download and run the HP Smart Install Control Utility to disable HP Smart Install for the printer:

 

Update the software utility using this link. Click Here

 

 

Let me know if this works!

Happy Holidays! 🙂

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

A4Apollo
I am an HP Employee

Was this reply helpful? Yes No
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