HP Smart Tank 7301 horizontal lines when printing

[EB7301]

Why am I getting horizontal lines when printing a spreadsheet? It’s like I was printing on ruled paper.

[Pallipurath]

Hi @EB7301 

Welcome to the HP Support Community.

Thank you for posting your query.

I understand that you have horizontal lines when printing can be a common issue caused by several factors. Here are some steps you can take to try and resolve the issue on your HP Smart Tank 7301.

Print a Diagnostic Page

• On the printer’s control panel or HP Smart app, go to Setup → Tools → Printer Maintenance → Print Quality Report.
• Look for missing colors, faded areas, or horizontal streaks.

Clean the Printhead

• From the same menu, select Clean Printhead.
• The printer will run a cleaning cycle and print a test page.
• Repeat up to 2–3 times if quality doesn’t improve (avoid excessive cleaning to save ink).

Align the Printhead

• In HP Smart or the control panel, select Align Printhead.
• The printer will print an alignment page and may ask you to scan it.
• This ensures cartridges are aligned properly, reducing horizontal lines.

Update Firmware and Drivers

• Visit the HP Support site for the Smart Tank 7301.
• Download and install the latest firmware update and drivers. https://support.hp.com/au-en/products 
• Restart your computer and printer, then test again

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!