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‎10-26-2019 08:30 PM

HP Recommended
Product: MFP M477fdn
Operating System: Microsoft Windows 10 (64-bit)

HP laserjet pro MFP M477fdn Print blue vertical lines

I let self-clean multiple times, I tried to upgrade to the newest version. I tried to open and checked all the reachable places to clean.  I shaked with the blue ink, clean the tube. The printer says 70% of the fullness of the cartridge. I'm done! I would like to kill it. Help

1 person had the same question
1 REPLY 1

‎10-26-2019 09:57 PM

HP Recommended

If you are getting lines and they are only cyan in color then you have a bad cyan cartridge. If the supply level reads 70% and this is a actual HP cartridge, contact technical support and they will replace the cartridge under warranty.

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