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Datasismike
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Message 1 of 2
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HP m402 Formatter Board Replacment

m402
Microsoft Windows 10 (64-bit)

I just replace the formatter board (C5F93-60001) on a HP m402 printer and the new board did not update itself with the printer information (ie s/n, pages printed) from the dc controller. What am I missing?

Thanks

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Message 2 of 2
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HP Recommended

HP m402 Formatter Board Replacment

I do not think that the Pro series products transfer the data, to update the serial number you need to create a PJL files that populates that data.

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