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- HP Community
- Printers
- LaserJet Printing
- HP officeJet 200 mobile printer - Error Code on screen 0XB80...

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04-03-2020 03:50 PM
I receive Error Code on my screen, I restart the printer and its good until seconds later it goes back to that error code. I have tried to update the printers software, printer itself and the firmware and i still receive the error. Does anyone know what the error is for? i looked but i cant find anyone else with that error.
04-07-2020 02:41 PM
Hi @rsantos3
Welcome to the HP Support Community. I'd be happy to assist you with the " 0XB8000524" error.
Try the steps below to resolve the error -
Reset the printer
Reset the printer to recover from printer failures.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
If the error message persists, continue to the next step.
Remove the ink cartridges, and reset the printer
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Remove the ink cartridges from the printer.
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With the printer turned on, disconnect the power cord from the printer.
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Unplug the power cord from the power source.
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Wait at least 60 seconds.
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Reconnect the power cord to a wall outlet and to the printer.
NOTE:
HP recommends plugging the printer directly into a wall outlet.
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Turn the printer on.
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Reinsert the ink cartridges, and then close the ink cartridge access door.
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If you receive a prompt to print a calibration or alignment page, do so.
Hope this helps! Keep me posted.
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Have a great day!