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- HP Community
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- LaserJet Printing
- HP officejet 4650 wont find network

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04-13-2019 09:22 PM
I have had my HP Officejet 4650 for about 1.5 years with no issues whatsoever. Just recently, i forgot my wifi password and had to reset it with my internet provider. Ever since my printer does not find my current network and will not connect. I currently have 2 wireless networks set up. Neither have changed, just he passwords. When i perform a network search on the printer it only finds one of my networks, not the other. i try to enter my router password on the printer to connect and it keeps telling me the password is not correct. I know for a fact the password is correct. I verified on my roku TV and my cell phone. I cannot get this printer to connect! I even removed the device in the control panel and now when i try to pair it using the printer PIN it will not connect. Need help!
04-15-2019 12:21 PM
Welcome to the HP Support Community!
- Make sure the printer and the computer are connected to the same wireless network.
- This printer supports only 2.4GHz network. Make sure the printer and the computer is on the 2.4GHz network.
Step 1: On the printer screen, Go to Setup > network > Restore network settings
Step 2: Restart the network devices
- Turn off the Router, Printer, and the computer.
- Wait for 60 seconds.
- Turn on the Router first and wait for all the lights to stabilize.
- Turn on the printer and allow it to configure itself.
- Turn on the computer.
Step 3: Connect to the wireless network
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On the printer control panel, touch the Wireless icon
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The Wireless screen displays.
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Touch the Settings icon
.
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Touch Wireless Setup Wizard, then follow the instructions on the control panel to connect the printer to your wireless network.
Step 4: Download and install the printer software
Click here to download HP Drivers.
Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions.
Let me know how this goes.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
KUMAR0307
I am an HP Employee