HP7740 - Can not get anything to print from Tray 2

[STACEY58]

Hi,

Purchased a HP7740 printer today and have it set up as tray 1 - A4 and tray 2 - A3. We have tray 1 set as default and when we want to print A4 we have no problems. When we want to print to Tray 2 (A3) and change the paper on the computer print screen it says wrong paper size. Please help!

[greenturtle]

Hi,

Thanks for using the HP Forums.

Please watch this video on how to configure the trays and use it to print:

Configure Print Settings on HP Officejet Pro 7740

If you need to install the FULL feature software, watch this

Hope that helps!

[lltoh]

Hi,

In order to print from tray 2,

1. Please make sure the driver installed is same as the latest one as below:

http://support.hp.com/lamerica_nsc_carib-en/drivers/selfservice/HP-OfficeJet-Pro-7740-Wide-Format-Al...

2. Please check if the tray selection is set correctly as "Printer Auto Select" or "Tray 2". You can find this setting by

a. right clicking on the HP OfficeJet Pro 7740 printer icon inside Control Panel/Hardware and Sound/Devices and Printers and select "Printing Preferences".

b. when the "Printing Preferences" window pops up, select the Paper/Quality Tap.

c.  select the tray by clicking on the dropdown list in Paper Source under "Tray Selection". 

You can refer to the attachment.

The same setting can be found under "Printer Properties" if printing from microsoft word. Please also note that Tray 2 only supports plain paper type as labelled inside the tray 2 drawer.

Hope this helps

[Gloop]

hello, 

in linux, how do i set tray 2 with google cloud print???