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‎08-01-2019 04:01 PM

HP Recommended
Product: MFP 281fdw
Operating System: Microsoft Windows 7 (64-bit)

I had used an email for hpeprint but that print is now gone, i want to use the same email address for the new printer and it will not let me create it. How can i delete the link from the old machine.  The old printer is not showing when i log in under the account.

 

Thanks in advance.

 

David

1 REPLY 1

‎08-04-2019 11:30 AM

HP Recommended

@lambo196, Welcome to HP Support Community!

 

Please note that you can reuse your customized email address after 6 months when:

  • You turned off Web Services on your printer and transferred your printer to a different HP Connected account.

  • You want to use an existing printer email address with a different printer on a different HP Connected account.

You may also check the document Changing Your HP ePrint Email Address

 

Let me know if you need any further assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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