05-20-2019 05:35 PM
Had the wireless feature set up - turned something off and how I have lost wireless connection and the ablility to set it up again - what do I need to set up to have a destop that is hard wired to the router print to the printer when all of my wireless devices print
Solved! Go to Solution.
05-21-2019 12:29 PM
@LRBrown, Welcome to HP Support Community!
Ensure that the printer is connected to the same network as that of your desktop.
You can try reconfiguring the wireless settings on the printer-
From the home screen of your printer control panel, touch the Wireless icon
Touch the Setup icon
Touch Restore Network Defaults or Restore Network Settings, and then touch Yes to confirm your selection.
After the default network settings are restored, touch the back arrow, touch Wireless Settings, and then touch Wireless Setup Wizard.
The printer searches for available networks.
Touch the name of your wireless network.
If your wireless network does not display in the list of wireless networks, touch Enter New Network Name, and then type the name of your wireless network.
Type the WEP or WPA key (network password), and then touch Done.
If you do not know your network password, go to Find Your Wireless WEP, WPA, WPA2 Password.
Once the printer connects to the wireless network, the blue Wireless light on the control panel turns on solid.
Try printing. If the issue persists, continue troubleshooting.
Run our HP Print and Scan Doctor diagnostic tool to automatically resolve connectivity and other printing issues. This tool for Windows will detect, diagnose and fix problems fast!
Let me know the outcome.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
I am an HP Employee