Help with HP Color Laser Jet Pro MFP M281fdw

[Entember]

Hello I'm having troubles with my colored prints. Only a small portion of my print will appear faded. Not sure what the proper troubleshooting steps is for this.

[Entember]

I don't know if it's noticeable what I'm referring to. It'd the streak at the top of the pages. There most visible at the top left of each page.

[Pallipurath · Accepted solution]

Hi @Entember,

Welcome to the HP Support Community.

Thank you for posting your query.

I understand you are experiencing issues with faded prints on your HP Color LaserJet Pro MFP M281fdw, I would request you to please follow the steps:

Paper & Settings

• Use paper designed for laser printers.
• Load correctly (print side up).
• Match paper type/size in print settings.

Toner Cartridges

• Check toner levels; replace if low.
• Remove and reseat cartridges properly.
• Inspect memory chip and imaging drum for damage (don’t touch the drum surface).

Calibrate Colors

• Print a diagnostics page from the control panel.
• If colors are misaligned, run the Calibrate function.
• Run Cleaning Page
• On the printer menu: Setup → Service → Cleaning Page.
• Load plain paper and follow prompts to clean toner residue.

Hope this helps, Please revert if the issue persists.

Take care and have an amazing day!

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

Regards

Pallipurath.

[Entember]

I had to take out the toner cartridges and give them a little tap and re insert them. At first only blue printed after doing this but then I did it again and now the problem is fixed. Thank you!

[Pallipurath]

Hi @Entember,

Thank you for responding.

I am glad to hear that the issue is fixed. Please feel free to contact us back if you are facing any issues in the further.

Thanks and Regards

Pallipurath